Last updated: 22 August 2026
HoldenTek Ltd ("HoldenTek", "we", "us" or "our") respects your privacy and is committed to protecting the personal information we collect and use.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, request a quote, purchase or use a HoldenTek service, or otherwise contact us.
HoldenTek Ltd provides vehicle, motorcycle, fleet and asset security solutions.
For the purposes of UK data protection law, HoldenTek Ltd is the organisation responsible for your personal information.
If you have any questions about how we use your information, please contact us:
Email: info@holdentek.co.uk
Website: www.holdentek.co.uk
Depending on how you interact with HoldenTek, we may collect the following information.
Our quote form may collect:
Full name
Address
Email address
Contact telephone number
Information you provide in relation to your enquiry
We keep our initial quote process deliberately simple and do not require detailed vehicle information at this stage.
If you decide to proceed with a HoldenTek service, we collect additional information through our client onboarding process, including:
Full name
Email address
Contact telephone number
Address
Vehicle registration
Vehicle make
Vehicle model
Vehicle type
We may also retain information relating to the HoldenTek service you have purchased and your customer relationship with us.
If you contact HoldenTek by email, telephone or another communication method, we may retain the information you provide so that we can respond to your enquiry and maintain appropriate customer records.
We use personal information for purposes including:
Responding to enquiries and quote requests
Providing quotes and information about our services
Setting up and managing your HoldenTek service
Creating and maintaining vehicle profiles
Providing customer support
Communicating with you about your HoldenTek service
Managing subscriptions and customer accounts
Maintaining business and customer records
Providing and coordinating security services where required
Protecting our business and customers from fraud, misuse or other unlawful activity
Meeting our legal and regulatory obligations
Improving our services and customer experience
We only use personal information where we have a lawful basis to do so.
Depending on the circumstances, we rely on one or more of the following lawful bases under UK data protection law:
We may process your information where it is necessary to provide a HoldenTek service, manage your customer relationship or take steps at your request before entering into a contract.
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
This may include maintaining business records, communicating with customers, managing our services and protecting our business.
We may process personal information where we are required to do so by law, including for accounting, taxation, legal or regulatory purposes.
Where required, we may rely on your consent.
For example, if you choose to receive HoldenTek vehicle security tips, news and updates by email, we will record your marketing preference.
You can withdraw marketing consent at any time.
From time to time, HoldenTek may send vehicle security tips, news and updates by email.
Where we rely on consent, we will only send these marketing communications where you have actively opted in.
Our client onboarding form contains an optional marketing checkbox. You do not have to agree to receive marketing communications in order to become a HoldenTek customer.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our emails or by contacting us at info@holdentek.co.uk.
We will maintain appropriate records of marketing preferences and consent.
The rules around electronic marketing are governed by the Privacy and Electronic Communications Regulations (PECR) as well as data protection law.
We do not sell your personal information.
We may share relevant information with trusted third parties where this is necessary to provide or manage our services.
This may include:
Where a HoldenTek service requires a security response, relevant vehicle and customer information may be made available to authorised security personnel or security partners.
Our security partners may have access to a secure login through which relevant vehicle profiles are shared with them.
Only information necessary for the provision of the relevant security service will be made available.
We may use trusted service providers that help us operate our business, website, communications, customer management and security services.
These providers may process personal information on our behalf and are expected to handle that information securely and only for authorised purposes.
We may disclose information where required to do so by law, legal process, court order or a competent authority.
Where you use a HoldenTek security service, information relating to your protected vehicle may be processed through the relevant technology and security platforms used to provide the service.
This may include information necessary to identify and manage the protected vehicle and support security response activity.
Where relevant, authorised security personnel or security partners may access the vehicle profile through secure systems.
HoldenTek uses third-party technology and service providers to help provide and manage our services.
Some of these services operate under HoldenTek branding or form part of the technology infrastructure used to deliver our services.
Where third-party providers process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and only for legitimate business purposes.
HoldenTek stores customer information within the United Kingdom.
We do not intentionally transfer or store customer personal information outside the United Kingdom as part of our normal business operations.
Where this position changes in the future, we will review the relevant data protection requirements and update this Privacy Policy where appropriate.
We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.
For customer records, information may be retained while you have an active relationship with HoldenTek.
Where appropriate, records may subsequently be archived as part of our record-management process. Our current record-management approach is to review customer information for archiving after approximately three years.
We may retain certain information for longer where this is necessary to comply with legal obligations, resolve disputes, protect our legal rights or maintain appropriate business records.
When personal information is no longer required, we will take appropriate steps to securely delete or dispose of it.
We take reasonable and appropriate measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to customer and vehicle information is limited to people who need it for legitimate business or service-related purposes.
Where third-party service providers process information on our behalf, we expect appropriate security measures to be in place.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
HoldenTek may maintain customer and business records using secure electronic systems, including internal spreadsheets.
These records are used for legitimate business purposes such as customer management, service administration and maintaining appropriate business records.
Access to these records is restricted to authorised HoldenTek personnel.
Our website may use cookies and similar technologies that are necessary for the website to operate correctly and to provide requested functionality.
We do not currently use Google Analytics or similar analytics services to monitor website visitors.
Where non-essential cookies or similar technologies are introduced in the future, we will provide appropriate information and, where required, obtain consent before using them.
Under UK data protection law, you may have rights including:
The right to request access to the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain processing
The right to data portability where applicable
The right to withdraw consent where we rely on consent
Your rights depend on the circumstances and the lawful basis on which we process your information.
If you wish to exercise any of your rights, please contact:
If you have concerns about how HoldenTek has handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
The ICO website is available at ico.org.uk.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
The latest version will always be made available on our website.
Last updated: 22 August 2026